Kultur Voice Business (KVB) Content Company

Policy and Code of Conduct

Last update 27/08/2026 

 

DATA POLICY

All subscriber information, query data, and related user-generated interactions are the exclusive property of the Kultur Voice Business (KVB) Content Company. Such data is collected, stored, processed, and used in accordance with applicable laws, regulations, contractual obligations, and the company’s privacy policies. Subscribers acknowledge that data generated through their use of the company’s content, commerce platforms, and services is owned and managed by Kultur Voice Business (KVB) Content Company for legitimate business, operational, analytical, and service-improvement purposes.

PRIVACY POLICY

Kultur Voice Business (“KVB”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit KVB Global and gighub.id , use our services, engage with our content platforms, communicate with us, or interact with our business activities. By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Telephone number
  • Company or organization name
  • Job title
  • Billing and payment information
  • Content submissions
  • Inquiry and communication records
  • Information contained in forms, surveys, or applications

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data
  • Referring website information
  • Pages viewed and time spent on pages
  • Cookies and similar tracking technologies

We may use personal information to:

  • Provide and improve our services
  • Respond to inquiries and requests
  • Manage customer relationships
  • Deliver content, publications, and newsletters
  • Process transactions and payments
  • Facilitate freelancer and platform-related services
  • Conduct analytics and performance measurement
  • Enhance website security and functionality
  • Comply with legal obligations
  • Protect our rights, property, and legitimate interests

Marketing Communications. We may send marketing, industry insights, newsletters, promotional content, and service-related communications where permitted by law. You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or contacting us directly.

Users may manage cookie preferences through browser settings. Disabling cookies may affect website functionality. We may use cookies, pixels, analytics tools, and similar technologies to:

  • Operate and improve the website
  • Remember user preferences
  • Analyze traffic and usage patterns
  • Measure marketing effectiveness
  • Enhance user experience

We may share information with parties below and we do not sell personal information to third parties.

  • Service providers and business partners
  • Payment processors
  • Technology and cloud hosting providers
  • Analytics and marketing vendors
  • Professional advisers
  • Regulatory authorities and law enforcement when required by law
  • Successors in the event of a merger, acquisition, restructuring, or sale of assets

International Data Transfers

Because Kultur Voice Business serves clients, partners, readers, and users across multiple regions, personal information may be processed in countries outside your jurisdiction. Where required by law, we implement appropriate safeguards for international data transfers.

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Provide requested services
  • Maintain business records
  • Resolve disputes
  • Meet legal, regulatory, accounting, and contractual obligations

Data Security. We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Depending on applicable laws, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Delete personal information
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with an applicable supervisory authority. 
  • To review, update, or delete your personal information, please submit a data subject access request by e-mailing your request to: hello@kvb.global 

Third-Party Websites. Our website may contain links to external websites, services, or platforms. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

Children’s Privacy. Our services are not intended for children under the age required by applicable law. We do not knowingly collect personal information from children without appropriate legal authorization.

Changes to This Privacy Policy. We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated effective date. Continued use of our website and services after changes become effective constitutes acceptance of the revised Privacy Policy.

 

COOKIES POLICY

KVB Global (“KVB”, “we”, “us”, or “our”) uses cookies and similar technologies on our websites KVB Global and gighub.id, applications, customer portals, platforms, products, and services (collectively, the “Services”). By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

This Cookies Policy explains:

  • What cookies are
  • How we use cookies and similar technologies
  • The types of cookies we use
  • How third parties may use cookies through our Services
  • Your choices regarding cookies

What Are Cookies?

Cookies are small text files placed on your device when you access a website or digital service. Cookies help websites function properly, improve performance, remember user preferences, provide security features, and analyze how users interact with services. For simplicity, all such technologies are referred to as “cookies” in this Policy. Similar technologies may include web beacons, pixel tags, SDKs, Local storage, Session storage, device identifiers, mobile application tracking technologies.

This Policy applies to:

  • KVB Global corporate websites
  • Product websites
  • Software-as-a-Service platforms
  • Customer dashboards and portals
  • Mobile applications
  • Web applications
  • APIs and developer portals
  • Marketing websites
  • Event registration systems
  • Support and customer service platforms
  • Any future KVB-operated digital products and services

Categories of Cookies We Use

Strictly Necessary Cookies essential for the operation and security of our Services and cannot be disabled through our cookie preference center because they are necessary for providing requested services.

  • User authentication
  • Session management
  • Security monitoring
  • Fraud prevention
  • Load balancing
  • Network management
  • User consent preferences
  • Shopping cart or transaction functionality

Functional Cookies that enhance usability and personalization to help Kultur Voice Business (KVB) understand service usage and improve performance.

  • Remembering language preferences
  • Saving interface settings
  • Remembering login preferences
  • Customizing user experiences
  • Retaining user selections across visits

Performance and Analytics Cookies that help us understand Information collected is generally aggregated and may be anonymized where possible.

  • Tracking page visits
  • Understanding user journeys
  • Measuring feature adoption
  • Monitoring website performance
  • Identifying technical issues
  • Analyzing product engagement

Advertising and Marketing Cookies that helps us provide relevant content and measure marketing effectiveness. Where required by law, these cookies are only deployed after obtaining your consent.

  • Measuring campaign performance 
  • Tracking referral sources
  • Retargeting campaigns
  • Audience segmentation
  • Social media advertising integration

Security and Fraud Prevention Cookies that help protect our Services, customers, employees, and business operations.

  • Suspicious activity detection
  • Risk analysis
  • Identity verification
  • Security monitoring
  • Bot detection
  • Abuse prevention

First-Party and Third-Party Cookies set directly by KVB Global and generally used for authentication, security, functionality and performance optimization.

Certain trusted service providers may place cookies through our Services to support analytics, customer support, marketing, payment processing, video hosting, cloud infrastructure, security services, social media integrations. The third parties process information according to their own privacy policies.

Potential Third-Party Service Providers, that depends on the products and services you use, KVB may utilize technologies provided by third-party vendors such as: Microsoft, Google, Cloudflare, Amazon Web Services, Stripe, PayPal, LinkedIn, Meta, HubSpot, Salesforce, Intercom, YouTube, Vimeo, Xendit. The specific providers may change over time as business needs evolve.

Legal Basis for Cookie Use, Kultur Voice Business (KVB) relies on consent for analytics cookies, marketing cookies, advertising cookies, certain personalization features.

Legitimate Interests for security, fraud prevention, service functionality, performance optimization, network protection.

Contractual Necessity for user authentication, customer account functionality, product operation, transaction processing.

Cookies may remain on your device for varying periods.

  • Session Cookies: Deleted automatically when you close your browser.
  • Persistent Cookies: Remain on your device until they expire automatically; or you delete them manually.
  • Retention periods vary depending on the cookie purpose and applicable legal requirements.

International Data Transfers. Information collected through cookies may be processed in countries outside your country of residence.

Children’s Privacy. Our Services are not directed toward individuals for whom parental consent is required under applicable laws. We do not knowingly collect personal information from children through cookies without appropriate legal authorization.

We may update this Cookies Policy periodically to reflect changes in legal requirements, technology updates, business practices, new products or services. The updated version will be posted with a revised “Last Updated” date.

 

BRAND POLICY

The Kultur Voice Business logo is a strategic brand asset representing the convergence of culture, communication, business, technology, and commerce. Consistent application of the logo strengthens recognition, protects brand integrity, and reinforces KVB’s position as a trusted business ecosystem connecting people, ideas, opportunities, and growth across Southeast Asia. 

The Kultur Voice Business (KVB) logo should always appear in environments that reflect the company’s positioning as: An integrated content, communications, technology, commerce, and business networking ecosystem that connects culture, voice, and business across Southeast Asia.

Every use of the logo should reinforce KVB’s commitment to craftsmanship, entrepreneurship, innovation, knowledge sharing, and sustainable growth. 

We invite and appreciate partners, clients, sponsors, and media organizations to use the KVB logo only when referring to Kultur Voice Business as a company, acknowledging partnerships, covering KVB in editorial content and participating in joint and agreed events. 

We may update this BRAND POLICY periodically to reflect changes in legal requirements, technology updates, business practices, new products or services. The updated version will be posted with a revised “Last Updated” date.

 

ARTIFICIAL INTELLIGENCE (AI) POLICY

At Kultur Voice Business, we view Artificial Intelligence (AI) as a tool that expands human potential.  

Our guiding principle is human-centered AI that technology supports craftsmanship and does not replace craftsmanship​. AI is a tool, not an editor, journalist, analyst, researcher, or decision-maker. Every story, insight, report, and conversation produced with AI assistance remains subject to human judgment, editorial oversight, and ethical accountability. By combining technology with craftsmanship, Kultur Voice Business seeks to create content that is intelligent, responsible, and beneficial to the communities and businesses we serve.

We may update this AI POLICY periodically to reflect changes in legal requirements, technology updates, business practices, new products or services. The updated version will be posted with a revised “Last Updated” date.

 

CODE OF CONDUCT

Purpose

Kultur Voice Business (KVB) exists to foster economic growth through culture, voice, and business. We create environments where entrepreneurs, family businesses, professionals, freelancers, communities, and organizations can collaborate, share ideas, and build sustainable value with integrity and respect. This Code of Conduct establishes the standards of behaviour expected from all members of the KVB ecosystem.

Scope

This Code applies to employees, leaders and executives, freelancers and contractors, clients and partners, contributors and creators, community members, event participants, digital platform users, any person representing KVB or participating in KVB-related activities. This includes interactions on KVB websites, GigHub Indonesia, Social media platforms, Events and conferences, Meetings and workshops, Online collaboration channels, Client engagements.

Our Core Values

Craftsmanship.  We strive to perfect our craft through continuous learning, improvement, and professional excellence.We seek constructive feedback, pursue innovation responsibly, take pride in professional standards.

Integrity. We act honestly, ethically, and transparently. We honour commitments, avoid conflicts of interest, respect laws and regulations.

Respect. Every individual deserves dignity and respect. We value different opinions, encourage open dialogue, treat everyone regardless of background.

Entrepreneurship. We encourage initiative, creativity, and responsible risk-taking.We solve problems proactively, support innovation, learn from failures, focus on long-term value creation.

Inclusive growth. We believe growth should benefit communities, businesses, and individuals. We promote opportunity, encourage collaboration, build sustainable relationships.

Professional Conduct

All participants must communicate professionally, be punctual and reliable, meet agreed commitments, respect intellectual property, maintain confidentiality, respectful language.

All participants must not engage in harassment or bullying, discriminate against others, abuse authority, misrepresent qualifications or experience, damage KVB’s reputation through unethical conduct.

Digital and Social Media Conduct

When engaging online, members should

  • Verify facts before publishing.
  • Respect copyright and creators.
  • Identify opinions as opinions.
  • Maintain professionalism.
  • Protect confidential information.

Members must not:

  • Publish misleading information.
  • Engage in online harassment.
  • Use KVB platforms for hate speech.
  • Manipulate audiences through deception.
  • Share private information without consent.

Confidentiality and Data Protection

Confidential information must not be disclosed without authorization. Members must:

  • Protect sensitive information.
  • Respect privacy rights.
  • Follow applicable data protection laws.
  • Use information only for legitimate purposes.

 Sustainability and Social Responsibility

Kultur Voice Business (KVB) recognizes the role of business in supporting society and the planet. Members are encouraged to:

  • Support sustainable business practices.
  • Minimize unnecessary waste.
  • Promote responsible consumption.
  • Contribute positively to communities.
  • Consider long-term impacts of decisions.

Enforcement

Consequences will be proportionate to the severity of the violation. Violations may result in:

  • Verbal warning
  • Written warning
  • Removal of content
  • Suspension of participation
  • Termination of contracts
  • Removal from community programs
  • Legal action where appropriate

We may update this CODE OF CONDUCT periodically to reflect changes in legal requirements, technology updates, business practices, new products or services. The updated version will be posted with a revised “Last Updated” date.

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Kultur Voice Business - family business channel, agency, gighub.id freelance platform.